Shipping policy
Last Updated: June 22, 2026
Thank you for shopping with Parkonpaintrock.
This Shipping Policy explains how we process and deliver orders placed through our website.
Order Processing
Orders are typically processed within 2–3 business days after payment confirmation.
Orders are processed and shipped on business days only. Orders placed on weekends or public holidays will be processed on the next available business day.
Please note that processing times may be extended during periods of high order volume.
Shipping Delays
While we strive to process and ship all orders promptly, shipping may be delayed due to circumstances beyond our control, including but not limited to:
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Severe weather conditions
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Natural disasters
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Transportation disruptions
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Carrier service interruptions
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Public emergencies
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Other unforeseen events
In such cases, orders will be shipped as soon as the conditions causing the delay have been resolved and normal operations resume.
Estimated Delivery Time
After an order has been shipped, the estimated delivery time is generally between 30 and 45 days.
Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, customs procedures, local postal services, weather conditions, and other factors beyond our control.
Shipping Costs
Shipping rates and free shipping eligibility vary by country and region.
The available shipping options for your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email.
You can track the status and location of your shipment by visiting:
Please allow a reasonable amount of time for tracking information to become available after shipment.
Lost Packages
If your package appears to be lost, has not arrived within a reasonable timeframe, or tracking information has stopped updating for an extended period, please contact us at:
Our support team will work with the carrier to investigate the shipment and assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.
We are not responsible for delays or delivery issues resulting from incorrect, incomplete, or undeliverable addresses provided by customers.
Address Changes
If you need to modify your shipping address after placing an order, please contact us as soon as possible.
We cannot guarantee that address changes can be made once order processing or shipment has begun.
Contact Information
Legal Representative: JOHN BOLLINGER
Email: admin@parkonpaintrock.com
Phone: 210-669-1559
Business Address: 255 Wildlife Trail, Bandera, Texas